Terms & Conditions

Terms & Conditions

  1. MIMMO Play Cafe (MIMMO) is intended to be used by parents (Parents) and/or parent-appointed caregivers and their children aged 6 to 36 months only. Provisions for older children may be made at the sole discretion of MIMMO. Any and all use shall be subject to these terms and conditions (Terms). Upon signing the registration forms, Parents acknowledge that they have read, understand, and agree to comply with Terms in full.
  2. All Terms may, at any time, be altered and supplemented by us without prior notice to you. Any variations of the Terms become effective upon posting to the Website. These changes shall also be displayed at the premises. The reference to “Terms” shall refer to these terms and conditions and any later variation to them.
  3. MIMMO reserves the right to refuse service to any Patron whom jeopardizes the safety and well-being of any other Patron, Staff Member, or the Cafe itself.

Fees

  1. All class fees are payable in advance of class and/or playtime attendance.
  2. All fees that have been paid in advance are deemed to be non-refundable under any circumstances. You may choose to transfer credit balance of fees to another MIMMO family with approval from administration.
  3. Cancellations must be made a minimum of 24 hours in advance for all pre-booked sessions. The only exception shall be Drop-In Sessions, which does not require pre-booking.
    1. Patron may incur cancellation fee or deduction from session package in case of failure to provide notice within appropriate timeline.
    2. Provided that a Patron has paid in advance for a session package and has satisfied the requirements of sufficient notice of cancellation, they may attend another session as a “make-up” session. “Make-up” session must be used within the same term as cancelled session. Patron also acknowledges that “make-up” sessions are subject to availability and must be booked via phone or email. Patron must receive prior approval from administration.
  4. MIMMO families with multiple children are eligible for a sibling discount. Discount shall not exceed three (3) siblings. Applicable children must be under 40 months of age. The first child will be subject to the full fee for services. Each subsequent child will receive a 10% discount.
  5. Fees are subject to change at the discretion of MIMMO.

Guidelines

  1. Upon registration, Patron will receive informational  materials for MIMMO. This document outlines the objectives of the philosophies, program, and applicable guidelines for use of the Atelier. Patron is expected to familiarize themselves with the content and strictly comply with all rules and regulations.
    1. Failure to comply with guidelines will be deemed fair cause for expulsion from MIMMO.
      1. In case the program doesn’t work for either party, no refunds will be made.
  2. Each child must be accompanied by Adult (parent or parent-appointed caretaker) at all times. Adult assumes responsibility for the wellbeing of the child at all times.
    1. There must be only one (1) Adult per child. Except A) in cases of prior approval from administration or B) the Family Connections program. A maximum of two (2) Adults per family may attend during The Family Connections program.
  3. As a courtesy to other attendees and in the spirit of the Reggio Emilia Approach, we ask that use of mobile phones be limited to emergency use only.
  4. Attending Adults should only take photographs and/or videos of their own child(ren). Please be respectful of other children and MIMMO families who are in the Atelier.
  5. Guidelines are subject to change at the discretion of MIMMO.

Indemnity

  1. MIMMO will make all safety precautions within reason to ensure the safety of all Patrons and Staff. Notwithstanding this, Patrons agree to release MIMMO and its Staff from all liability and responsibility regarding any injury, loss of property or other damage that may be cause to, suffered, or sustained at the property.
  2. Patrons agree to indemnify and hold MIMMO harmless against any loss, damage, liability, or injury suffered or sustained as a result of any breach to the Terms and Conditions.
  3. In cases of circumstances beyond the control of MIMMO (including but not limited to fire, lightning, flooding, storms, or other occurrences deemed an act of nature; epidemic or infectious disease; strikes, lookouts, or labor disputes; or government rulings or regulations) where MIMMO is unable to fulfill its obligations, either in whole or in part, and with written notice to Patron in timely manner, the company shall be released from said obligations to the extent they are affected by the circumstances and for the duration those circumstances occur.
    1. In the event of such circumstances, no refunds will be made.

Consent

  1. Patron acknowledges that their child(ren)’s photograph and/or video may be used in ongoing documentation. In the spirit of the Reggio Emilia Approach, Staff will continuously document the progress and projects of each child. MIMMO reserves the right to use these images to showcase the work and/or culture of the Atelier on the website, social media accounts, or in advertisements.